At Rubber Fit Floors, we are committed to delivering your orders efficiently and securely to your doorstep. Here’s everything you need to know about our shipping process:
1. Shipping Destinations
We currently ship to the United Kingdom, covering all regions including mainland UK, Northern Ireland, and the Scottish Highlands. If you’re located outside the UK, please get in touch with us to discuss custom shipping options.
2. Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next working day.
3. Delivery Time
Standard Delivery: 3–5 business days.
Express Delivery: 1–2 business days (available at an additional charge).
Delivery times may vary based on your location and order size.
4. Shipping Charges
Standard Delivery: £7.99 (Free for orders over £100).
Express Delivery: £24.95.
For bulky or custom orders, shipping charges will be calculated based on the weight and dimensions of your package.
5. Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking link to monitor your shipment. If you do not receive this information, please contact our support team.
6. Damaged or Lost Shipments
If your order arrives damaged or is delayed beyond the expected delivery time, kindly reach out to us immediately. We will assist you with replacements, refunds, or further inquiries.
7. Contact Us
For any shipping-related questions, feel free to contact our customer support:
📧 Email: procurement@rubberfitfloors.co.uk
📞 Phone: 07404270642